InsightPM sells prepaid usage credits for SaaS functionality.
You may request a full refund within 14 days of your purchase date. No reason needs to be provided.
To request a refund, email support@insightpm.one and include your Paddle order ID or the email address used for the purchase.
Refunds are returned to the original payment method. Funds are typically issued within 5–10 business days by our merchant of record, Paddle.com Market Limited.
Refunds are handled in accordance with Paddle’s Buyer Terms and applicable consumer protection laws.